key responsibilities:
1. airline operations: oversee and ensure smooth functioning of day-to-day operations within the airline, including scheduling flights, managing ticketing, and coordinating with ground staff.
2. airlines executive: handle administrative tasks, such as processing bookings, managing customer inquiries, and assisting with check-in procedures.
3. airline customer service: provide excellent customer service to passengers by addressing their queries, resolving issues, and ensuring a pleasant travel experience.
4. airline ground staff: collaborate with ground staff to coordinate flight arrivals and departures, assist passengers with boarding and disembarking, and ensure timely baggage handling.
required skills and expectations:
1. strong communication skills to interact effectively with passengers, colleagues, and other airline personnel.
2. ability to work in a fast-paced environment and adapt to changing circumstances.
3. attention to detail to ensure accuracy in ticketing, baggage handling, and other administrative tasks.
4. customer-centric approach to prioritize passenger satisfaction and address their needs promptly.
5. basic computer literacy to navigate airline systems, process bookings, and handle administrative tasks efficiently.
6. willingness to work flexible hours, including weekends and holidays, to accommodate flight schedules and passenger demands.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airlines Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata