12th Pass Freshers For Airport Ground Staff

Air India Airlines

key responsibilities:

1. assist passengers during check-in and boarding process: this includes helping passengers with check-in procedures, verifying travel documents, and guiding them to their designated boarding gates.

2. handle baggage: ground staff are responsible for ensuring that passengers' baggage is properly checked, tagged, and loaded onto the aircraft.

3. assist in aircraft turnaround: coordinate with various departments to ensure a smooth and efficient aircraft turnaround process, including catering, cleaning, and fueling.

4. provide customer service: address any passenger inquiries, complaints, or requests in a professional and courteous manner.

5. maintain safety and security standards: ground staff must adhere to all safety and security protocols to ensure the safety of passengers and crew.

required skills and expectations:

1. excellent communication skills: ground staff must be able to communicate effectively with passengers, colleagues, and other airline personnel.

2. strong customer service skills: the ability to provide exceptional customer service is crucial in this role.

3. attention to detail: ground staff must pay close attention to detail to ensure that all procedures are carried out accurately.

4. ability to work under pressure: the role of ground staff can be fast-paced and demanding, so the ability to work well under pressure is essential.

5. flexibility: ground staff must be willing to work in shifts and adapt to changing work environments.

• Experience

  0 - 2 Years

• No. of Openings

  265

• Education

  12th Pass, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, M.A, M.B.A/PGDM

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office