key responsibilities:
1. airport ticketing: managing and issuing tickets for airline passengers, ensuring accuracy and efficiency in the process.
2. providing customer service: assisting passengers with inquiries, resolving issues, and ensuring a pleasant experience at the airport.
3. handling baggage: ensuring proper handling and tagging of luggage to ensure it reaches the correct destination.
4. airport ground staff duties: assisting in various ground operations such as boarding, disembarking, and guiding passengers.
5. maintaining records: keeping accurate records of ticket sales, passenger information, and any issues or incidents that may arise.
required skills and expectations:
1. excellent communication skills: ability to interact effectively with passengers and colleagues in a fast-paced environment.
2. attention to detail: ensuring accuracy in ticketing and baggage handling processes to avoid errors.
3. customer service orientation: willingness to assist passengers and address their needs promptly and efficiently.
4. physical stamina: ability to stand for long periods and lift heavy luggage when necessary.
5. basic computer skills: familiarity with ticketing systems and basic computer operations for record-keeping and processing tickets.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata