Hiring Freshers || Air Ticketing Executive

Flyhie Aviation

key responsibilities:

1. sell airline tickets: you will be responsible for selling airline tickets to customers, ensuring they have all the necessary information and options to make an informed decision.

2. handle booking inquiries: respond to customer inquiries regarding flight schedules, availability, and fares, providing accurate and up-to-date information.

3. process bookings: process ticket reservations and bookings accurately and efficiently, ensuring all necessary details are recorded correctly.

4. assist customers: assist customers with check-in, boarding, and other pre-flight procedures to ensure a seamless and pleasant experience.

5. resolve issues: address and resolve customer complaints, issues, and concerns in a professional and courteous manner to maintain customer satisfaction.

6. update records: maintain and update customer records, flight schedules, and other relevant information to keep accurate records of transactions.

skills and expectations:

1. strong communication skills: ability to communicate effectively with customers and colleagues to provide excellent customer service.

2. attention to detail: must be detail-oriented to accurately process bookings and maintain records.

3. knowledge of airline procedures: familiarity with airline ticketing, booking processes, and industry regulations.

4. customer service-oriented: must be friendly, approachable, and willing to assist customers with a positive attitude.

5. basic computer skills: proficiency in using computer systems and software for ticket bookings and record-keeping.

6. flexibility: ability to work in a fast-paced environment and adapt to changing schedules and priorities.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata