key responsibilities:
1. booking and issuing air tickets: making reservations, issuing tickets, and ensuring accuracy in all transactions.
2. providing customer service: assisting customers with flight inquiries, changes, cancellations, and other related queries.
3. handling luggage: ensuring proper tagging, handling, and delivery of luggage to the correct destinations.
4. managing flight schedules: coordinating with airlines to ensure accurate schedule information for passengers.
5. resolving issues: handling complaints, discrepancies, and other issues related to ticketing or airport services.
required skills and expectations:
1. strong communication skills: ability to interact effectively with customers and airline personnel.
2. attention to detail: ensuring accuracy in ticketing and luggage handling processes.
3. knowledge of airline procedures: familiarity with airline regulations, booking systems, and ticketing processes.
4. problem-solving skills: ability to resolve issues and handle complaints in a professional manner.
5. time management: efficiently managing schedules and ensuring timely completion of tasks.
6. customer service orientation: prioritizing customer satisfaction and providing excellent service at all times.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata