- responsible for issuing airline tickets to customers based on their travel plans. this includes confirming flight details, pricing, and availability.
- assist customers in booking flights, making reservations, and providing information on different airline services and travel options.
- handle customer inquiries, complaints, and issues regarding flight schedules, delays, cancellations, and other related matters.
- ensure compliance with airline policies, procedures, and regulations while issuing tickets and handling customer bookings.
- collaborate with airlines, travel agencies, and other stakeholders to ensure smooth ticketing processes and customer satisfaction.
- maintain accurate records of ticket sales, reservations, and customer interactions for reporting and audit purposes.
required skills and expectations:
- strong communication skills to interact with customers and provide them with accurate and helpful information.
- attention to detail to ensure accurate ticketing and booking processes.
- basic computer literacy to navigate airline booking systems and software.
- ability to work under pressure and handle customer complaints and issues effectively.
- a customer-focused attitude and willingness to assist customers in achieving their travel plans.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma [Other], M.A
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata