Air Ticketing Agent Jobs For Freshers - Angul

Job Description

- key responsibilities:

1. issuing air tickets: you will be responsible for issuing air tickets to customers based on their travel requirements and preferences.

2. providing information: you will need to provide accurate and up-to-date information to customers regarding flight schedules, fares, availability, and any other queries they may have.

3. handling reservations: you will assist customers in making flight reservations, ensuring that their preferences are accommodated whenever possible.

4. handling customer queries: you will be required to handle customer queries and complaints in a professional and courteous manner, providing necessary assistance to ensure customer satisfaction.

5. coordinating with airlines: you will need to coordinate with various airlines to check for flight availability, make bookings, and resolve any issues that may arise during the booking process.

- required skills and expectations:

1. good communication skills: you should have excellent verbal and written communication skills to interact effectively with customers and airline representatives.

2. attention to detail: you must be detail-oriented to accurately process bookings, handle reservations, and issue tickets without errors.

3. problem-solving abilities: you should have the ability to think quickly and find solutions to customer issues or complaints.

4. ability to work under pressure: you must be able to work efficiently in a fast-paced environment, especially during peak travel seasons or in case of flight disruptions.

5. basic computer skills: you should be proficient in using computer systems and reservation software to process bookings and issue tickets.
  • Experience

    Fresher

  • No. of Openings

    30

  • Education

    12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma [Other], M.A

  • Role

    Air Ticketing Agent

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    kolkata

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