key responsibilities:
1. air ticketing: responsible for issuing, re-issuing, canceling, or rescheduling airline tickets for customers.
2. customer service: assist customers with inquiries, provide information on flight schedules, fares, and availability.
3. airport ramp: assisting passengers with boarding and disembarking from aircraft, handling baggage, and directing traffic on the airport ramp.
4. airport ground staff: collaborate with other ground staff to ensure smooth operations, assist in check-in procedures, and manage boarding gates.
required skills and expectations:
1. strong communication skills: ability to communicate effectively with customers and colleagues.
2. attention to detail: ensure accuracy in issuing tickets and handling passenger information.
3. basic computer skills: ability to navigate airline booking systems and online platforms.
4. customer service orientation: prioritize customer satisfaction and provide assistance in a friendly manner.
5. physical fitness: ability to stand, walk, and lift baggage as required in airport ramp duties.
6. willingness to work in shifts: flexibility in working hours to accommodate varying flight schedules.
Experience
Fresher
No. of Openings
35
Education
12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma [Other], M.A
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata