Fresher hiring for Air Ticketing Agent

Job Description

key responsibilities:

1. issue domestic and international flight tickets: responsible for issuing both domestic and international flight tickets to customers based on their requirements.

2. handle reservations and bookings: assist customers in making reservations and bookings for their flights, ensuring accuracy and timeliness.

3. provide customer service: answer queries, resolve issues, and provide assistance to customers regarding their travel plans, ticketing, and any other related concerns.

4. coordinate with airlines: communicate with airlines to check seat availability, confirm bookings, and make necessary arrangements for customers.

5. maintain records: keep accurate records of ticket sales, reservations, cancellations, and other relevant information for future reference and reporting.

required skills and expectations:

1. good communication skills: ability to effectively communicate with customers, airlines, and colleagues to provide excellent service.

2. knowledge of airport operations: understanding of airport cargo handling and ground staff responsibilities to assist customers efficiently.

3. attention to detail: ability to accurately process ticket bookings, reservations, and other critical information.

4. customer service orientation: focus on delivering high-quality customer service and addressing customer needs effectively.

5. basic computer skills: proficiency in using computer systems and ticketing software to process bookings and manage customer information.
  • Experience

    Fresher

  • No. of Openings

    25

  • Education

    12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, M.A

  • Role

    Air Ticketing Agent

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    kolkata

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