Hiring For 12th Pass Freshers - Air Ticketing Executive

Job Description

- handling air ticket booking inquiries: the air ticketing executive will be responsible for receiving inquiries from customers regarding flight bookings and providing them with suitable options based on their preferences and budget.

- making reservations and issuing tickets: the executive will be required to make reservations for customers on various airlines, ensuring all necessary details are accurate and processing ticket issuance promptly.

- providing information on flight schedules and fares: the job involves assisting customers with information on flight schedules, availability, and fares, helping them make informed decisions for their travel plans.

- resolving customer queries and complaints: the executive should address any customer concerns or complaints related to ticketing and strive to provide satisfactory resolutions to maintain customer satisfaction.

- coordinating with airlines and travel agencies: communication with airlines and travel agencies to secure bookings, resolve issues, and ensure smooth coordination for seamless ticketing services.

- maintaining records of bookings and transactions: the candidate should keep accurate records of all bookings, transactions, and customer details for future reference and reporting purposes.

required skills and expectations:

- good communication skills to interact effectively with customers and airline representatives.

- knowledge of air ticketing systems and reservation software to handle bookings efficiently.

- attention to detail to ensure accuracy in ticket issuance and customer information.

- ability to work in a fast-paced environment and multitask effectively.

- basic computer skills for managing bookings and transactions on computer systems.

- customer service orientation to provide excellent assistance and support to customers.
  • Experience

    0 - 1 Years

  • No. of Openings

    34

  • Education

    12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree

  • Role

    Air Ticketing Agent

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata

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