Interview For Air Ticketing Agent || 12th Pass - Freshers

Air India Airlines

- key responsibilities:

1. airport ticketing: assist customers in booking flights, issuing boarding passes, and checking baggage at the airport.

2. air ticketing: handle inquiries regarding flight schedules, fares, promotions, and availability to help customers make informed decisions.

3. aviation: stay updated on airline policies, procedures, and regulations to ensure compliance and provide accurate information to customers.

4. holiday packages: offer customers customized holiday packages including flights, accommodations, and activities based on their preferences and budget.

5. hotel booking: arrange hotel reservations for customers as part of their travel itinerary, ensuring a seamless booking process.

6. ticket booking: process ticket bookings through online and offline channels, ensuring accuracy and timeliness in issuing tickets.

7. basic computer skills: utilize computer systems and software to manage bookings, update flight information, and communicate with customers effectively.

8. bhm: provide exceptional customer service by assisting with travel-related queries, resolving issues, and ensuring customer satisfaction.

- required skills and expectations:

1. proficiency in ticketing systems and software used in the aviation industry.

2. strong communication skills to interact with customers, airlines, and other stakeholders.

3. attention to detail to accurately process bookings and ensure correct travel arrangements.

4. ability to work in a fast-paced environment and handle multiple tasks simultaneously.

5. knowledge of airline policies, procedures, and industry regulations.

6. customer-focused approach to provide personalized service and address customer needs effectively.

• Experience

  0 - 2 Years

• No. of Openings

  396

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.Com, LLB, M.A, M.C.A, M.Com

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office