RS2,00,000 To 2,50,000Chandigarh, Bangalore, Delhi
Experience in call monitoring, call auditing, and call barging.
Should be able to communicate effectively orally as well as in writing.
Audit calls of the agents on regular basis.
Provide feedback to agents based on audits.
Tracking performance f...
The candidate must have:
1.worked on Automation Testing (Selenium, Appium Jmeter or any other tool)
2. To develop automated test scripts for new features based on acceptance criteria and user stories/ requirements.
3.To develop, implement, documen...