Technical Support

VIMS PVT LTD

Responsibilities for Technical Engineer

Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates / individuals involved

Act as the initial point of contact for all computer and system related concerns from clients or other employees

Assist management in creating training materials pertaining to computer troubleshooting and usage

Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Maintain a working log detailed all required system updates, as well as date of completion

Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems

Resolve technical issues related to network interruptions

Actively update, maintain and monitor all aspects of computer networks

Experience : 0 - 4 Years

No. of Openings : 5

Education : Any Bachelor Degree, B.C.A

Role : Technical Support

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India