job description :
we are cliqhr- recuritment services, an executive search firm managed by a team of experienced professionals, committed to help you find a job and company you love.
we are currently looking for a rock star salesforce business analyst. interested folks, kindly apply here along with cctc, ectc, .
required experience : 2 - 3 years
notice period : immediate to 30
job location : chennai
overview :
- salesforce business analysts will wear many hats on their projects and are responsible for everything from requirements gathering, testing, training and post deployment support
- you will be the point of contact for customers and technical teams.
- both written and verbal communication is important for this role.
- you should have salesforce admin experience alongside being a business analyst. you would be given preference if you also knew sfdc development like apex, visualforce, etc.
- gather both technical and functional requirements from customers and help translate that into technical requirements.
- should be able to handle multiple medium sized projects with ease.
- should come out with process improvement and technical improvements for existing clients.
- you will be involved in project scoping and initial deal reviews
- you will individually run requirement gatherings, due diligences and demos.
- these demos would also include training end users on the system that your team has built.
- you will be providing solutions on the salesforce platform and other related platforms for the business in the world of: sales, salesforce sales cloud, salesforce cpq, service cloud, communities, analytics and more! you will also provide day-to-day support assisting the users to maximize value from the systems.
- support the daily activity of the users as well as handling support ticket with high importance to sla management.
- design and document solutions and execute within time and budget.
-salesforce certification mandate