key responsibilities:
1. ensure smooth operations on the ground: the primary responsibility of a ground staff is to ensure that all ground operations run smoothly. this includes coordinating with different departments and handling any issues that may arise.
2. assisting passengers: ground staff are responsible for assisting passengers at the airport, helping them with check-in, boarding, and any other inquiries they may have. they must ensure that passengers have a pleasant experience from the moment they arrive at the airport.
3. baggage handling: ground staff are also responsible for handling baggage, ensuring that it is loaded onto the correct flights and safely delivered to passengers upon arrival. they must follow proper procedures to prevent loss or damage to luggage.
4. flight coordination: ground staff play a key role in coordinating with pilots, cabin crew, and airline staff to ensure that flights depart and arrive on time. they must communicate effectively to avoid any delays or disruptions.
required skills and expectations:
1. strong communication skills: ground staff must have excellent communication skills to interact with passengers, colleagues, and other stakeholders effectively.
2. problem-solving abilities: ground staff should be able to think quickly on their feet and resolve any issues that may arise during ground operations.
3. attention to detail: it is essential for ground staff to pay attention to detail to ensure that all tasks are carried out accurately and according to procedures.
4. physical fitness: ground staff may need to lift heavy baggage and stand for long periods, so physical fitness is important for this role.
Experience
0 - 1 Years
No. of Openings
25
Education
12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree
Role
Ground Staff Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata