- ensure the efficient and safe handling of passengers' luggage at the airport: the ground operations staff will be responsible for handling all aspects of luggage handling, from check-in to loading onto the aircraft, ensuring that all procedures are followed correctly and efficiently.
- assist passengers with check-in and boarding procedures: the staff will provide assistance to passengers during check-in, boarding, and any other related procedures, ensuring a smooth and hassle-free experience for the passengers.
- coordinate with other airport staff and airlines: the ground operations staff will work closely with other airport personnel and airline staff to ensure that all operations are conducted smoothly and in accordance with regulations and guidelines.
- handle any issues or complaints from passengers: in the event of any issues or complaints from passengers, the staff will be responsible for addressing and resolving them in a professional and timely manner.
- maintain a clean and organized work environment: the staff will be responsible for keeping their work area clean and organized at all times, ensuring a safe and efficient working environment for themselves and their colleagues.
required skills and expectations:
- excellent communication skills: the staff must have excellent communication skills to effectively interact with passengers and colleagues.
- ability to work in a fast-paced environment: the job requires the staff to work in a fast-paced and dynamic environment, so they must be able to handle pressure and multi-task effectively.
- attention to detail: it is important for the staff to pay attention to detail to ensure that all procedures are followed accurately and efficiently.
- customer service skills: the staff must have good customer service skills to provide a pleasant experience for passengers and handle any issues or complaints effectively.
- ability to work as part of a team: the job requires the staff to work closely with other team members, so they must be able to collaborate effectively and work well in a team.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Operations Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata