key responsibilities:
1. assist passengers at the airport: greet passengers, provide information on flight schedules, check-in procedures, and boarding gates.
2. handle luggage: ensure proper tagging and handling of baggage, assist passengers with oversized or special luggage.
3. coordinate boarding procedures: help organize boarding queues, assist passengers with boarding passes, and direct them to the aircraft.
4. resolve passenger inquiries: address passenger concerns, provide assistance in case of flight delays, cancellations, or other issues.
5. ensure airport security: monitor passengers in restricted areas, follow security protocols, and report any suspicious activities to the authorities.
required skills and expectations:
1. excellent communication skills: ability to interact with passengers in a friendly and professional manner.
2. problem-solving skills: capacity to handle passenger inquiries and resolve issues efficiently.
3. attention to detail: ensure accurate handling of baggage and adherence to boarding procedures.
4. flexibility: willingness to work in shifts and adapt to changing airport operations.
5. customer service orientation: focus on providing exceptional service to passengers and ensuring a positive airport experience.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Hostess
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata