Urgent Need Fresher in Airtel Call Center

VJ Consultant

1 Years
100 Openings
Not Disclosed
Posted 9 days ago
Telephonic interview
Karur - Madurai - Nagapattinam - Namakkal

Key Skills

English Typing Typing Basic Computer Skills

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Job Description

As a Call Center Executive, your responsibilities will include:

- Managing inbound and outbound calls in a timely manner

- Identifying customers' needs, clarifying information, and providing solutions

- Building sustainable relationships and engaging customers

- Following communication scripts when handling different topics

- Seizing opportunities to upsell products when they arise

- Keeping records of customer interactions, transactions, comments, and complaints

- Communicating and coordinating with colleagues as necessary

- Providing support to team members as needed