BPO Executive in Guntur

VJ Consultant

1 Years
100 Openings
Not Disclosed
Posted 9 days ago
Telephonic interview
Alappuzha - Kochi/Cochin - Idukki - Kannur - Kasaragod

Key Skills

English Typing Typing Basic Computer Skills

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Job Description

As a BPO Executive, your responsibilities will include:

1. Handling inbound and outbound calls to assist customers with their queries and concerns.

2. Providing excellent customer service and resolving customer issues in a timely manner.

3. Recording customer information and interactions accurately in the database.

4. Collaborating with other team members to ensure customer satisfaction and meet service level agreements.

5. Following company policies and procedures while interacting with customers.