**key responsibilities:**
1. assist passengers during the check-in and boarding process: airport ground staff are responsible for helping passengers with the check-in process, issuing boarding passes, and ensuring a smooth boarding experience for all travelers.
2. handle baggage and cargo: ground staff must handle baggage and cargo efficiently, ensuring that all items are properly loaded onto the aircraft and delivered to the correct destination.
3. coordinate with other airport personnel: ground staff work closely with other airport personnel, including pilots, flight attendants, and ground crew, to ensure that all operations run smoothly and on time.
4. ensure safety and security procedures are followed: ground staff must adhere to all safety and security procedures to maintain a safe environment for passengers, crew, and airport personnel.
**required skills and expectations:**
1. excellent communication skills: airport ground staff must have strong communication skills to interact with passengers, colleagues, and other airport personnel effectively.
2. attention to detail: ground staff must pay attention to detail to ensure that all baggage, cargo, and passengers are handled correctly and that all safety protocols are followed.
3. ability to work in a fast-paced environment: airport ground staff must be able to work efficiently in a fast-paced environment, especially during peak travel times.
4. customer service orientation: ground staff must have a customer service orientation and be willing to assist passengers with any inquiries or issues they may have during their travel experience.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata