Freshers & Experience || Full Time || Airlines Executive

Flyhie Aviation

key responsibilities:

1. airline operations: coordinate and oversee various aspects of airline operations, including flight scheduling, maintenance, ground operations, and safety compliance.

2. customer service: provide excellent customer service to passengers by assisting with booking reservations, issuing tickets, handling inquiries, and resolving customer concerns in a timely and professional manner.

3. check-in and boarding: ensure smooth check-in and boarding processes by verifying passenger documents, assigning seats, and assisting with boarding procedures to ensure a hassle-free experience for passengers.

4. baggage handling: supervise baggage handling processes to ensure timely and accurate handling of luggage, including tagging, loading, and unloading luggage in accordance with airline policies and procedures.

5. communication: communicate effectively with passengers, colleagues, and other airline staff to provide accurate information, address concerns, and ensure a seamless travel experience for all customers.

required skills and expectations:

1. strong communication skills: ability to communicate effectively with passengers and colleagues to provide accurate information and resolve issues promptly.

2. attention to detail: strong attention to detail to ensure accuracy in handling passenger documents, luggage, and flight operations.

3. customer focus: a customer-centric approach to prioritize passenger satisfaction and deliver exceptional customer service at all times.

4. team player: collaborate effectively with team members and other airline staff to ensure efficient operations and a positive work environment.

5. flexibility: willingness to work in a dynamic and fast-paced environment, handling multiple tasks simultaneously while maintaining a high level of professionalism.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Airlines Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata