Face-to-Face For Airport Ground Staff Jobs (Freshers)

Flyhie Aviation

key responsibilities:

1. assisting passengers: you will be responsible for guiding and assisting passengers during check-in, boarding, and disembarkation to ensure a smooth travel experience.

2. baggage handling: you will handle, load, and unload passenger baggage in a careful and efficient manner to prevent damage or loss.

3. security checks: conducting security checks on passengers and their belongings to ensure compliance with safety regulations and procedures.

4. providing information: offering information about flight schedules, boarding gates, and airline policies to passengers as needed.

5. handling inquiries: addressing passenger inquiries, resolving issues, and providing excellent customer service at all times.

6. collaborating with team: working closely with airline crew, ground staff, and other departments to ensure efficient operations and passenger satisfaction.

7. maintaining cleanliness: keeping the terminal area tidy and clean, including lounges, check-in counters, and boarding gates for a pleasant environment for passengers.

required skills and expectations:

1. good communication skills: clear and effective communication with passengers, colleagues, and superiors is essential for this role.

2. customer service orientation: a friendly and helpful attitude towards passengers and a commitment to providing top-notch customer service.

3. attention to detail: ability to handle luggage carefully, perform security checks accurately, and follow procedures diligently.

4. team player: willingness to collaborate with team members and contribute to the overall success of airline operations.

5. physical fitness: ability to lift heavy luggage, stand for long periods, and work in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  26

• Education

  12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Airline Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata