key responsibilities:
1. assisting passengers during check-in process: you will be responsible for helping passengers check-in for their flights, issuing boarding passes, and tagging luggage properly.
2. providing information to passengers: you will need to answer passengers' questions and provide them with information about flight schedules, delays, and any other relevant updates.
3. ensuring safety and security: it is crucial to follow all safety and security protocols to ensure the well-being of passengers and staff members.
4. handling baggage: you will need to properly handle and manage baggage, ensuring it is loaded onto the correct flights and returned to passengers as needed.
5. communicating with airline crew: you will need to maintain communication with airline crew members to coordinate flight activities and ensure a smooth boarding process.
required skills and expectations:
1. excellent customer service skills: you should have strong communication skills and be able to assist passengers in a friendly and professional manner.
2. attention to detail: it is essential to pay close attention to details to ensure accuracy in tasks such as baggage handling and ticketing.
3. ability to work under pressure: the airline industry can be fast-paced and stressful, so you should be able to remain calm and focused in high-pressure situations.
4. team player: you will be working closely with other ground staff members and airline crew, so being a team player is essential for effective collaboration.
Experience
1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airline Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata