Interview For Airport Ground Staff || 12th Pass - Freshers

Flyhie Aviation

key responsibilities:

1. assist passengers during check-in process: the airline ground staff will help passengers check-in for their flights, verify their identification and provide boarding passes.

2. manage boarding process: ensure smooth boarding process by directing passengers to the correct gate, assisting with baggage, and boarding procedures.

3. handle customer inquiries: respond to passenger inquiries regarding flight schedules, delays, cancellations, baggage policies, and general airline information.

4. baggage handling: assist passengers with luggage check-in, tagging, and loading onto the aircraft.

5. provide customer service: help passengers with special needs, including unaccompanied minors, elderly passengers, and passengers with disabilities.

required skills and expectations:

1. strong communication skills: ability to communicate effectively with passengers, colleagues, and airline personnel.

2. customer service-oriented: the ability to provide excellent customer service in a fast-paced environment.

3. attention to detail: ensuring accuracy in handling passenger information, baggage, and flight details.

4. ability to work in a team: collaborate with fellow ground staff members, flight crew, and other airline staff to ensure smooth operations.

5. adaptability: ability to handle unexpected situations, delays, and changes in flight schedules effectively.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airline Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata