12th Pass Freshers For Air Ticketing Agent

Flyhie Aviation

key responsibilities:

1. booking flights for customers: responsible for helping customers book their flights by providing them with available options and assisting them in making reservations.

2. providing customer service: addressing customer inquiries, resolving issues, and providing them with relevant information related to their flights.

3. handling ticket changes and cancellations: assisting customers with changing their flight details or canceling their reservations as per airline policies.

4. processing payments: accepting payments for flight bookings and issuing tickets to customers.

5. coordinating with airlines: communicating with airlines to ensure accurate booking information and resolving any booking discrepancies.

required skills and expectations:

- strong communication skills: ability to effectively communicate with customers to understand their flight preferences and provide them with necessary information.

- attention to detail: ensuring accuracy in booking information and payment processing to avoid any errors.

- knowledge of airport operations: understanding airport procedures and airline policies to assist customers effectively.

- computer literacy: familiarity with airline ticketing software such as adobe air and the ability to navigate through booking systems efficiently.

- customer service skills: ability to provide excellent customer service and address any customer concerns or issues promptly.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma [Other], M.A

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata