WI

Wipro

Gurgaon

Gurgaon, Delhi/NCR

  • Your Impact as a Customer Care Specialist
    Customer Service Through Calls, Chats & Emails
    Ensure Timely and Accurate Service Delivery At Defined Productivity Levels
    Build Client & Domain Knowledge to Be Able to Deliver a Resolution On the First Conversation
    Ensure Adherence to Client Service Level Agreements (slas) like Customer Satisfaction, Service Level,
    handle Time & Customer Effort
    Maintain Internal & Client Level Delivery Quality On Calls, Chats & Email Conversations
    Adhere to Customer Service Attendance & Accountability Policies
    Identify, Share and Support Operational Improvements
    education.

    More »
  • Industries we serve:

    Call Centre / BPO / KPO / ITES / LPO


We are currently hiring for (1 jobs)
  1. 0 - 2 yrs
  2. Gurgaon

Key Skills : customer support, customer handling, customer care