Position : Customer Support Executive / Relationship Manager
we are Seeking Full-time Mature, Experienced, Hardworkingteam Members for a Variety of Different Shifts and Positions, Including Shifts During the Early Morning, Day, Evening, and Overnight.
job Description:
handling Customer Queries Through Emails , Phone Calls and Chats
converting Inquiry Calls /chats to Sales
prompt Response On Emails
handling Internal System to Manage Order Flow
resolving Problems On Customer Orders
pre Sales Process Which Involves Providing Product Information, Price Quotes and Any Necessary Info Required
should Be Capable of Converting Leads to Sale
profile Required:
ready to Work in Night Shifts (cst)
thorough Experience in Client Handling
1-4 Years of Minimum Prior Sales Experience
preference to People Who have Handled B2b Sales or Corporate Clients Before
excellent Customer Support Ability
ready to Work in a Fast Paced Environment
can Handle Pressure Well
multi Tasking and Eye for Details
excellent Communication Skills and Minimum 30-35wpm Typing Speed Preferred
please Do Not Apply if You Do Not Adhere to Below:
excellent Spoken & Written English
minimum 1 Years of Sales Experience
ability to Work in Shifts
do Not have Patience to Listen and Understand Customer Situation
if You Work Looking At Your Watch as When the Shift Ends.
if You are Not Looking for a Long Term Position
if You are Not Located in or Around Gurgaon