Overview
Job Role:
The Customer Care Executive is required to directly interact with student clients communicating through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, Whatsapp chats).
The process involves informing clients about the services offered, understanding their specific requirements, giving price quotes and booking the orders.
The task also involves following up with the clients, answering their queries, convincing them about the best service quality offered and maintaining records of the orders booked.
All the best! - 
