SS

Samhridya Software Solutions Pvt Ltd.

Hyderabad

Hyderabad, Telangana

  • Job Responsibilities:
    • The primary task of a Senior Customer Support executive is to handle calls from customers and provide them with a solution to their queries.
    • He/She must show the willingness to learn new things every time and then.
    • Must discuss every matter with its team leader to get any issue sorted
    • Giving a resolution to the customers or clients should be the whole and sole responsibility.
    • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
    • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
    • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
    • Should have good Oral and written communication.
    • An effective communicator, probably fluid with what he/she is speaking.
    • Should be a computer literate.
    • Should be flexible enough to adapt to any environment or changes happening in the sector.
    • Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
    Qualifications:
    A Minimum Degree is preferred with Mandatory language skills in English,Telugu and Hindi (Listening, Speaking and Writing)
    Job Type: Full-time
    Qualifications and Skills
    A Minimum Degree with 2 years of extensive experience
    Benefits
    Provident Fund
    Insurance

    More »
  • Industries we serve:

    Advertising / MR / PR / Events, Call Centre / BPO / KPO / ITES / LPO


We are currently hiring for (3 jobs)
  1. 0 - 2 yrs
  2. Hyderabad

Key Skills : Search Engine Optimizer, Search Specialist, seo

  1. 0 - 2 yrs
  2. Hyderabad

Key Skills : Search Engine Optimizer, Search Specialist, Search engine marketing

  1. 0 - 2 yrs
  2. Hyderabad

Key Skills : Customer Care