Repaireasy.in Pune, Maharashtra

Take Inbound & Outbound Calls on a daily basis. Convincing the customer by provide information about our services. Opens customer accounts in Serwhiz by filling all relevant information. Maintains customer records by updating information in Serwhiz. Resolves product or service problems by clarifying the customer\'s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Escalate any such enquiries to the team leader. Maintains quality service by following organization standards. Contributes to team effort by accomplishing related results as needed.