Lemark Institute of Art Mumbai, Maharashtra

Job Description: Provide team with a vision and objectives and manage key performance indicators Perform day to day administrative tasks such as customer communication, working with other support groups etc. Conduct one on one meetings and share timely feedback with team members. Conduct performance appraisals for the team and drive regular performance management. Motivate, inspire, coach and help team members in their self-development. Should be able to discuss and drive changes in the process Motivate the Team to Drive sales Enhancing the productivity of the agents Refresher Training to the team on a regular basis Ensuring that the agents adhere to the process Managing the roaster ,Shrinkage and Attrition Set the monthly ,weekly, daily Targets for the team and ensure that the targets are achieved Maintain the sales report of the Team Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure its strong presence. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging markets and market shifts while being fully aware of new products and competition status. Develop sales process and monitor execution.