Overview
Resolve customer complaints regarding sales and service
Prepare budgets and approve expenditures
Monitor customer preferences to determine the focus of sales efforts
Analyze sales statistics
Project sales and determine the profitability of products and services
Determine discount rates or special pricing plans
Develop plans to acquire new customers or clients, through direct sales techniques, cold calling, and business-to-business marketing visits
Assign sales territories and set sales quotas
Plan and coordinate training programs for sales staff