Position name
Front Office Associate
Location
COIMBATORE
Job Responsibilities
Report to the concierge desk.
Adhere to all brand and experience standards
Attend the briefing by the DM. (for the morning and the second shift only.)
Take the handover from the boys in the previous shift.
Convey the car-reporting message to the concerned guest.
Take the guest luggage to and from the respective room
Deliver the newspaper, faxes, parcels, and medicines to the guests.
Run errands as and when required and maintain an errand card.
Hands over to the next shift
Maintain left luggage room and keep track of left luggage
To ensure high standards of guest interaction and service
Master Key Register maintenance
Left luggage register to be maintained.
Job Requirements