Overview
Explain the product or service to potential customers
Deliver scripted sales pitch to the customer
Adjust scripted sales pitch to meet needs of specific individuals
Provide pricing details
Handle customer questions
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Receive orders over the telephone
Input order details into the computer system
Record customer details and details of transaction
Confirm orders placed with field sales representatives
Skills / Roles I hire for
Communication SkillsInformation gathering and managementNegotiation SkillsStress ManagementMotivating SkillConfidencePAtienceExcellent interpersonal skillsIT skillsCommercial awarenessNumerical skillsTeam ManagerSales / MarketingRetention ManagementLead ManagementIT Management