Overview
- Anticipate guest needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
- Inspect table settings, chairs, floors, proper maintenance, cleanliness and safety, takes immediate action to correct any issues.
- Manage the guest reservation system.
- Receive and greets members and guests; assist with seating.
- Check tables throughout service times for guest satisfaction, resolve guest complaints.
- Enforce restaurant rules, regulations and policies.
- Supervise the dining room staff and maintain uniform service standards.
- Ensure side work is completed every day and restaurant supplies are stocked. Reports any supply shortages to the Assistant Manager or Restaurant Manager.
- Review daily specials, stations and other applicable announcements.
- Attend trainings about service standards, menu items and up-selling.
- Train food service and bar staff on a continuous basis.
- Assist with banquet room set up and break down.
- Coordinates food service between kitchen and service staff.
- Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.
- Provides timely detailed account of any disciplinary issues to the Assistant Manager and Restaurant Manager.
- Lead to achieve desired results in high quality service and experience for the Guests.
- Perform other related duties as assigned.
All the best! - 
