Overview
Job Duties:
-Handling Online orders.
-Maintaining record of daily dispatched orders
-Respond all the relevant emails, tracking couriers
-Checking orders of other online shopping websites like Flipkart, Amazion etc. through mail or their panels and dispatched them accordingly
-To handle all the documentation part those are required for new online partner
-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Maintains customer records by updating details and follow-ups .
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.*
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed
-Cataloging, Listing products.
-Content writing for Fashion Products.
-R & D on best selling Products on different Ecommerce Portals