Determine operational objectives by studying business functions; gathering information; evaluating output
requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Improve systems by studying current practices; designing modifications
Recommend controls by identifying problems; writing improved procedures
Define project requirements by identifying project milestones, phases and elements; forming project team;
establishing project budget
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending
actions
Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and
reports
Suggest changes to senior management using analytics to support your recommendations. Actively participate
in the implementation of approved changes
Create informative, actionable and repeatable reporting that highlights relevant business trends and
opportunities for improvement
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Conduct and coordinate financial, product, market, operational and related research to support strategic and
business planning within the various departments and programs of the client group