Dear Folks,
We are looking for Client Servicing Cum Sales Executive in Mumbai,
Qualification:
Bachelors Degree in Business or a related field required
3+ years experience in customer service role
1+ years experience in management position preferred
Must demonstrate ability to meet deadlines
Strong communication skills required
Responsibilities:
Work directly with clients to effectively manage their needs and preferences
Communicate via telephone and email to address customer issues
Obtain and process all client information and transactions
Answer client questions or concerns in a timely, informative, and professional manner
Calmly handle client complaints and work to find solutions
Seek assistance and report major problems to senior management
Ensure client retention
Develop and foster growth within existing clientele
Create new accounts and maintain client portfolios
Compile and update necessary documents, contracts, etc.
Ensure compliance with necessary specifications and regulations
Prospect for new clients and coordinate initial meetings
Frequently check-in with clients to confirm their satisfaction of services provided
Inform clients of any new available services or updates to existing ones
Work with and report progress to reporting manager
Assist with and contribute to marketing and advertising initiatives
Exhibit expert knowledge regarding the products and services offered
Work according to set standards and operating procedures
Experience : 1 - 6 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Sales Executive
Industry Type : Media / Entertainment / Broadcasting
Gender : [ Male / Female ]
Job Country : India