Customer Support Coordinator

V4 Recruiters

Permanent Work from home

Responsibilities of candidates include:

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Candidates should have System laptop this is mandate

>Windows 11 is must

Processor - i3/i5

>For internet-Dongle /wifi/No mobile hotspot

>Minimum internet speed 5 MBPS

Good Communication skills Desired Profile Fluently English and Hindi languages

Experience : 1 - 7 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Support Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India