Customer Care Executive jobs in Pune - Talenta M S

  • Customer Care Executive

    Talenta M S

    1. 0 - 15 yrs
    2. Pune
    Rs 1,50,000 to 40,00,000 p.a.

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  • Job View 16 Views
  • Applicants Less than 5 Applicants
  • 2019-05-13

Job Description

A Customer Care Executive is a crucial interface between the company and the customer. An individual with clear and soothing voice that can effectively handle and serve customers with various issues are mainly preferred for this job role..

Responsibilities and Duties

To interact professionally with customers to provide them with information to address inquires regarding products and services.

Deal with and help resolve customer complaints via phone, email, mail or social media.

Reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Assist with placements of orders, refunds or exchanges.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

250

Education

Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, Other Master Degree, Post Graduate Diploma


About Talenta M S

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