Urgently required LEAD QUALITY ANALYST for International Outbound Voice Process
Min 1 year of experience as Quality Team Leader in International BPO for Voice Process(Mandatory Exp. in Sales/Collections/Up selling)
• Prepare content for quali...
Handling a team. Call Center Operations
- Process Management
- Performance Management
- Process Improvement
- People Management
- Complaints and Resolution
- Reports & Documentation
- Talent Acquisition
- Training Management
Key Skills : team leader,call center & operations,call center,telecalling,process management,performance management,process improvement,people...
We have a job opening for the post of Quality Analyst at MIDC, Andheri.
Please find below the job description for your kind perusal.
Call monitoring for voice process ( outbound sales Process).