Answering calls politely and professionally to provide information about services and products.
-Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.
-Processing or taking orders...
Key Skills : customer care executive,call center executive,tech support executive,bpo executive,tech support...
• using a range of office software, including email, spreadsheets and databases;
• managing filing systems;
• writing reports for senior management and delivering presentations;
• responding to customer enquiries ...
Key Skills : bpo executive,fresher,front office management,guest relation handling,customer care