Relationship Manager

Niyokta HR Solutions Pvt Ltd

Job Summary (responsibilities and Duties)

be Accountable for the Entire Relationship Manager of a Growing Business

· Student/teacher Representative Who is Genuinely Excited and Confident to Help Parents/teacher Resolving Their Queries in a New-to-the-world Online Platform. He/she Should Be Patient, Empathetic, and Passionately Communicative.

· Needs to Manage Class Rescheduling Requests and Handle Database and Coordinate with Tech Team to Execute this in Backend to Manage Ongoing Classes.

· Make Daily Trackers for Student/teacher Operations Team as Well as Manage Daily in Bound/outbound Email Flow

· Excellent Communication and Interpersonal Skills

· Excellent Skills On Ms Office, Documentation, Advanced Excel Eg V Lookup.

· Customer Satisfaction Focus: Ability to Listen and Active Problem-solving Skills

· Multi-tasking

· Project Management: Remarkable Detail Orientation for Making Accurate Trackers

· Database Management: Quick Query Response and Resolution. Ability to Analyse Large Amounts of Data

· Operations Experience: Role Requires An Analytical, Structured, Detail-obsessed Approach Since the Company's Scale Will Expand from Recruiting 10,000 to 1 Million Students in Very Short Time.

Experience : 1 - 7 Years

No. of Openings : 40

Education : Any Bachelor Degree

Role : Relationship Manager

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India