Telecaller Executive

ABS International

We are urgently hiring experienced Tele Callers /Customer Supports/Team Leaders for International reputed NGO at Kalyan/Bhiwandi Location of having -2Years experience candidates

Positions:

Team Leaders

Domestic Telecallers

International Telecallers

1. About the Role

We are looking for a result-driven team leader/Tele callers /Customer Support to be responsible for monitoring and supervising a

team of consultants to achieve the organizations objectives. You will be responsible for providing

guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.

You should create a cohesive team that works efficiently together to maximize the potential.

To be successful as a team leader, you should have a track record of team motivation and positive

sales results. Ultimately, a top-notch team leader should display excellent interpersonal skills to

build quality relationships with the team and with customers, be goal-driven, and manage the day-

to-day activities of the team efficiently.

2. What You Will Do

Managing the day-to-day activities of the team.

Motivating the team to achieve organizational goals.

Developing and implementing a timeline to achieve targets.

Delegating tasks to team members.

Conducting training of team members to maximize their potential.

Conducting quarterly performance reviews.

Contributing to the growth of the company through a successful team.

Creating a pleasant working environment that inspires the team.

Empowering team members with skills to improve their confidence, product knowledge, and

communication skills.

3. Who You Are

Proven experience as Team Leader or similar

Proven track record of successfully meeting work target

Excellent communication skills.

Confidence and skilful negotiating skills.

Computer literate.

Strong organizational skills to give the team direction.

Working knowledge of relevant computer programs (., CRM software, dialer) and telephone

Experience : 1 - 4 Years

No. of Openings : 20

Education : Higher Secondary, Any Bachelor Degree

Role : Telecalling Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India