Sales Manager

V Catapult

Job Description:

As a Jewellery Sales Manager, your primary responsibility will be to oversee and drive sales activities within the jewellery retail setting. You will be responsible for managing a team of sales associates, achieving sales targets, and delivering exceptional customer service to promote customer satisfaction and loyalty. Your role will involve a combination of sales management, team leadership, and customer relationship management.

Responsibilities:

1. Sales Management:

- Develop and implement sales strategies to drive revenue growth and achieve sales targets.

- Monitor sales performance, analyze sales data, and provide regular reports to senior management.

- Conduct market research to identify customer preferences, market trends, and competitors' activities.

- Collaborate with the marketing team to develop promotional campaigns and initiatives to increase sales.

2. Team Leadership:

- Recruit, train, and manage a team of sales associates, providing guidance and support to maximize their performance.

- Set sales targets for the team, monitor individual and team performance, and provide feedback and coaching as needed.

- Foster a positive and motivating work environment, encouraging teamwork and professional development.

3. Customer Service and Relationship Management:

- Ensure excellent customer service is delivered consistently, maintaining high standards of service quality and customer satisfaction.

- Build and maintain strong customer relationships, attending to customer inquiries, concerns, and special requests.

- Provide product knowledge and guidance to customers, assisting them in making informed purchasing decisions.

- Resolve customer complaints or issues in a timely and satisfactory manner.

4. Inventory Management:

- Oversee inventory control processes, ensuring accurate stock levels, proper product assortment, and effective stock replenishment.

- Collaborate with the buying team to forecast demand, analyze product performance, and make

Experience : 3 - 5 Years

No. of Openings : 05

Education : Any Bachelor Degree

Role : Sales Manager

Industry Type : Jewelry / Gems / Precious Stones

Gender : Male

Job Country : India