Loan Officer - Telecalling @ Kaushambi (Ghaziabad) with Leading NBFC

Rojgari Placements Pvt. Ltd

Designation: Loan Officer - Telecalling

Department: Lead Management System (LMS)

Role/Functional Area: Tele Sales

Location: Kaushambi- Ghaziabad

Experience: months -5 years

Salary: Best in Industry

Roles & Responsibilities:

Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.

Converting a suspect to a prospect. This involves the following:

- Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.

- This will also involve making calls at different times in order to achieve success.

- Need analysis

- Eligibility profiling

- Setting up an appointment

- Follow up with the prospect post every meeting with the sales officer until conclusion

Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer.

Responsible for conversion of suspects to prospects to customers.

Provide support to the sales team in increasing conversions by:

- Prompt calling to all suspects / prospects

- Timely follow up with all prospects

- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance

Responsible for complete knowledge of company products and policies as well as those of competition.

Responsible for quality of the conversation, which entails the following:

- Accuracy

- Product Knowledge

- Appraisal Skills

- Punctuality & TOS

- TAT commitments

Experience : 0 - 6 Years

No. of Openings : 13

Education : Any Bachelor Degree

Role : Loan Officer

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India