Job Summary
Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
Making sure the customer database is correctly segmented for targeted marketing activities.
Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
Development of testing strategies to guarantee the most efficient approach for the organisation and its customers.
Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
Required Experience, Skills and Qualifications
Required:
The ability to meet tight deadlines and outstanding time management skills.
Teamworking and leadership skills; youll be in charge of a team which means you need to guide employees in the right direction, create new strategies and stay on top of the administration side of things.
Excellent communication skills as you must speak with clients, employees, and customers.
Commercial awareness
Top quality analytical skills
Note:
Only Female candidate preferred
B2B experience in sales
Well-versed with excel/spreadsheets
Job Type: Full-time
Salary: 25, to 30, /month
Experience : 1 - 5 Years
No. of Openings : 2
Education : Any Bachelor Degree
Role : Crm Executive
Industry Type : Consumer Durables / Home appliance
Gender : Female
Job Country : India