Customer Support Executive jobs in Pune - succexahr services

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  • Job View 56 Views
  • Applicants Less than 5 Applicants
  • 2019-11-22

Job Description

Customer Support Executives:

a. Qualifications:- 10+2 / Graduate in any discipline

b. Work Exp:- 0-1 years, Freshers are most welcome. Good communication skills in English & Hindi is must.

c. Salary:- Best as per Current CTC (Per Month CTC) + Interesting various invective scheme.

d. Shift Timing - For Boys Evening shift as 2 PM TO 11 PM

For Girl - Morning Shift as 6:00 AM To 3:00 PM

e. Job location- Wadgaon Sheri

f. Week off - Rotational week off. ( No week off on Friday, Saturday & Sunday.);

g. Company will not provide any pick and drop facility.

Job Responsibilities :-

1) Attracts potential customers by answering product and service questions;

2) suggesting information about other products and services.

3) Opens customer accounts by recording account information.

4) Maintains customer records by updating account information.

5) Resolves product or service problems by clarifying the customers complaint.

6) Determining the cause of the problem.

7) Selecting and explaining the best solution to solve the problem.

8) Expediting correction or adjustment; following up to ensure resolution.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

40

Qualification

Any Bachelor Degree


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