Customer Relationship Manager jobs in Gurgaon - Realct Business Solution

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  • Job View 199 Views
  • Applicants Less than 5 Applicants
  • 2020-07-15

Job Description

achieve Revenue Realization Targets

develop/maintain Banking Relationship

maintaining/tracking Closely Mis Reports

create Innovative Strategies/plan for Faster Collections

primary Touch Point for Customers. Enhancing the Customer Satisfaction and Experience

keeping the Track of all Post Sales Documentation, Allotment Letter, Builder Buyer Agreement, Demands / Reminders, Collection of Payments, Payment Receipts, Interest Calculation for Delay in Payments.

handling Possession, Registry, Transfers, Cancellation, Ownership Change Etc. and Taking Care of all Bank Loan Related Documents like Tpa, Ptm and Noc.

coordinating and Following Up with the Banks & Nbfc's for Apf Approvals

coordinating and Following Up with the Internal Department (marketing, Accounts, Planning & Eng., Sales and Site Offices) in Order to Close the Customer Complaints & other Requirements.

team Hiring and Management

managing Grievances Through the Effective Administration and Proper Follow-up of the Enquiry Logs and Adequate Escalation of Unresolved Customer Problems

leading or Supervising the Pre Sales Team Who is Responsible for Telecalling/cold Calling Activities

Key Skills

  • Customer Relationship Management
  • CRM

Industry

Real Estate / Property / Construction

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

1

Education

Other Bachelor Degree


About Realct Business Solution

Realct Business Solution is a human resource recruitment firm which deals in numerous industries for their Human Resource needs. The point which makes us different from others is that we are qualified Human Resources Specialists, ensuring client’s confidence in our ability to deliver effective recruitment and HR solutions. We are experts in what we do and also are passionate towards the work and have extensive Human Resource and Recruitment expertise within small and large organization.

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