Urgent opening For Customer Relationship Executive

Skytech Aviation Services Pvt Ltd

Job description of Customer Relationship Executive

Role & responsibilities -

ge large amounts of inbound and outbound calls in a timely manner

ow communication scripts when handling different topics

tify customers needs, clarify information, research every issue and provide solutions and/or alternatives

e opportunities to upsell products when they arise

d sustainable relationships and engage customers by taking the extra mile

records of all conversations in our call center database in a comprehensible way

uently attend educational seminars to improve knowledge and performance level

personal/team qualitative and quantitative targets

Preferred candidate profile -

1. Effective Communication Skills (English -professional way) Required.

2. Knowledge Retention and Recall

3. Ability to Handle Pressure

4. Speed and Efficiency

5. Creative Problem Solving

6. Emotional Stability

Perks and benefits -

Taxation , PF, ,Medical Insurance, Good Working Environment, Personality Development, Groomed Touch

Experience : 2 - 4 Years

No. of Openings : 26

Education : Professional Degree, Any Bachelor Degree, B.B.A, B.Com

Role : Customer Relationship Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India